CHECK-IN E CHECK-OUT

Generally the Check-in is scheduled from 15:00 to 22.00, and extra price (to pay on the spot) of 30 euros will be requested in case of delay.  The arrivals before 15:00 have to be confirmed, we will do our best to accommodate you. CHECK OUT: is within 10.00 AM.

Breakfast

Breakfast is included in the total price. In the community areas you can find : the and coffee. With payment you can have the possibility of a breakfast room service, calling us with a 24 hours of advice.

Cleaning and laundry

Daily cleaning will start at 10.00 AM, the room should be left within these hours. If you don’t want to be disturbed, please put up a “DO NOT DISTURB” sign outside the room.

The laundry service will be provided every 3 days or in case of necessity before. We gently ask you to avoid an improper use of towels (like removing make up or shoes cleaning) to garantee a total cleanliness at the moment of washing.

City tax

The Tourist tax is  3,5 euros per person every night, for a maximum of 10 nights and it is excluded from the accommodation price;  it will be paid on cash at the arrival, children under 10 years will not pay the tourist tax.

Car service/ Private transfer from Airport

The fastest and the easiest way of transfer is by private car. We arrange an agreement with the NCC society that will offer you to arrive directly at the apartment in 30/40 minutes, to just 45 euros (3 / 4 people travelling with an hand luggage). From 22.00 PM to 7.00 AM, it is foreseen a 10 euros extra price.

Mode of payment / Cancellation

Online Web – Email – Telephone – Contacts schedule

Credit card guarantee (without any debt, just pre-auto permission) or advance of 30% of the whole payment by bank transfer (within 3 days from reservation), for refundable rates, the balance is made by cash payment or with credit card or bancomat at the arrival.

No refundable rates : at the moment of reservation the whole amount will be charged, in case of cancellation no amount will be paid back. However this cancellation will be made afterwards, no deposit will be paid back.

Cancellation Policies:

The reservation may be canceled by written communication a info@romecharmingsuites.com up to 14 days before arrival date expected; in this case it will be returned to the 'full amount paid at time of booking (for rates refundable).

if the cancellation is made later, the deposit (advance) will not be back.

Please note Credit card guarantee : to finish the online procedure of reservation, please provide us your valid personal card data. The credit card for us represents just an act of guarantee of reservation, it will be used just in case of an eventual cancellation after the time allowed by our cancellation policies, BUT it won’t be charged any amount of money for the reservation and you will pay the stay at the moment of your arrival (check-in).